Start managing your Rocket site

Set up your touchscreen, sign in, prepare your first content, and find network or email help

Use the Customer Portal to manage the content shown on your Rocket website and touchscreen.

Set up your touchscreen

Start with Hardware instructions to answer a few questions and find the guide for your screen and player. If you are unsure which model you have, use hardware identification before changing settings.

Your setup	Guide
ClearDigital Way Screen	Connect to the network and pin Rocket
LG or VSeven screen with an Elo Backpack	Choose your screen, then set up the player
Elo Backpack computer with display setup already complete	Connect the display and enroll with EloView
65-, 75-, or 85-inch ClearTouch screen	Configure the network and startup app
Other compatible Android display with Google Play	Install Rocket Touchscreen
Your own Windows or managed ChromeOS computer	Set up your own hardware
Another display/player configuration	Confirm your model with Rocket support
School network or firewall blocks access	Network and firewall checks

Sign in

1. Open Rocket

   Go to rocketalumnisolutions.com and click Login in the top-right corner.

2. Use your invited email

   Your work email is your username. If this is your first sign-in, open the Welcome to Rocket email and use its link to set your password.

3. Choose your site

   Select the site you want to manage. Verify its name before editing if your account can access more than one site.

4. Open the editor

   Choose Manage Site. The website editor shows a live preview on the left and an editing bar on the right.

Editing is not available on a mobile phone. Use a desktop, laptop, or tablet.

Make a safe first edit

1. Open the exact page, folder, or profile you want to change.
2. Use the right-side Text, Media, Colors, or Settings & Layouts tab.
3. Watch the live preview on the left.
4. Reload the public web page to confirm the result.
5. Allow about 15 minutes for a physical touchscreen to show the update.

Changes in these page-specific tabs save automatically. For other settings, see saving and previewing. If you make a mistake, open Menu → Change History to review and undo supported changes.

Build your first content

• Create folders and subfolders before adding the content inside them.
• Add profiles and teams with names, biographies, and photos.
• Choose folder layouts and profile layouts for the content you have.
• Set up dropdown filters to help visitors browse by sport, year, or another field.
• Learn the editing controls and open the editing lessons.

If your invitation or support emails do not arrive, see email delivery and safe senders.

Choose the right help path

• In the Customer Portal, select Need more help? → Chat with support when you are stuck right now.
• Use Create Request for a large first-time upload, moving an archive into Rocket, or a content project already agreed with Rocket.
• Email [e-mail] for access, permissions, hardware, or anything not documented here.

Accounts and admins

Invite another admin, reset a password, or fix missing access.

Editing basics

Learn the four tabs, auto-save, visibility, Bulk Edit, and recovery.