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Find the task you need, follow the steps, and get back to recognizing your community. Ask Rocket Assistant questions about your site or tell it what you want to change, from the website editor or Customer Portal. It can help with many editing tasks available for your account. Review the result, and use Chat with our team when you need more help.
Changes on the public website appear immediately. A physical touchscreen may take about 15 minutes to show them.

Get started

Sign in, choose your site, and learn the editing basics.

Add and organize content

Create folders, profiles, records, photos, videos, and yearbooks.

Hardware instructions

Answer a few questions to find the setup guide for your screen and player.

Fix a touchscreen

Get help with old content, frozen screens, site ID errors, and touch problems.

Send Rocket a content project

Get help adding a large amount of content or moving an existing archive into Rocket.
The website editor works on a desktop, laptop, or tablet, not a phone. On a computer, return browser zoom to normal, confirm you selected the correct site, and reload the page.
Edits in the page-specific editing tabs save automatically. General and SEO settings require Save changes. See saving and previewing. A physical touchscreen may take about 15 minutes to show changes.
Open the page you want to manage. In the editing bar on the right, open Settings & Layouts. Bulk Edit is directly below Add Content when that page and content type support it.
In the Customer Portal, select Need more help? → Chat with support when you are actively stuck. For general support, email support@rocketalumnisolutions.com.

Browse all frequently asked questions

Get short answers for accounts, editing, media, records, displays, and support.