ZenBox / RocketBox touchscreen setup

Connect a ClearTouch ZenBox (RocketBox) to the network, close Sho, open Rocket Touchscreen, and save your site ID for interactive use.

Use this guide for the ClearTouch ZenBox, also called the RocketBox, used with an interactive touchscreen. Leave Rocket Touchscreen in its default mode and enter your site ID.

Have your Rocket site ID ready. Ask your project owner or Rocket support if you do not know it. Your school IT team manages network credentials.

For a Rocket Signage installation, use Switch to Cast Mode and a screen display code instead. Follow Set up Rocket Signage. The touchscreen steps below use a site ID.

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Before you begin

Note: While you can navigate the RocketBox with the provided remote (AAA batteries required), it is recommended to connect a wireless keyboard/mouse combo for easier navigation and typing of WiFi credentials. The RocketBox has three different USB Ports to choose from to connect a wireless dongle.

On boot up, the RocketBox’s native Sho CMS app will launch automatically:

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Back out of the Sho app by clicking “Back” on the remote, or Right Clicking from a connected mouse, and click “Close this Clear Digital Sho app.” -

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Navigate to the “Settings” icon by clicking the right arrow on the remote, or selecting it with your wireless mouse:

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In Settings, select “Network and Internet” to connect to your network:

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Enter your network credentials (only required for WiFi) and press Enter (or Green Check Mark) - while you can use the on screen keyboard with the remote, this is where a keyboard comes in handy:

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Right click with your mouse, or click Back on your remote, and back out of Network Settings, into the main Settings Menu. Select “Apps”:

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Select “See all apps”:

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Select “Rocket Touchscreen”: (if it doesn’t appear here, select “Show system apps”)

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Click “Open”:

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Enter your site ID. This is the alphanumeric string at the end of YOURexample, if your site URL is https://site.rocketalumnisolutions.com/home/6810c977bc0fa455f90d14fa2 then the ID would be 6810c977bc0fa455f90d14fa2

If you are unsure what your site ID / URL is, OR are only involved in the installation side of the project, please reach out to the project owner to ask for their Rocket site URL.

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Setup complete. We hope you enjoy your Rocket Touchscreen experience!

Reboot note

Note: Each time you reboot or turn off/on your RocketBox, you will need to close the auto-launch Sho app, and select “Rocket Touchscreen” app from the Apps list in Settings. (You will NOT have to enter your Site ID or reconnect to the Internet each time) However, the RocketBox can also run powered on 24/7, if need be.