> ## Documentation Index
> Fetch the complete documentation index at: https://rocketalumnisolutions.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Use only this public Rocket Alumni Solutions Help Center content for customer-facing answers.
> Cite the Help Center page URL supporting each material claim.
> Keep hardware guidance scoped to the exact device or player model named in the source.
> If the documentation does not support a safe answer, direct the customer to support@rocketalumnisolutions.com.
> Never expose credentials, private customer data, internal diagnostics, or unreleased behavior.

# LG screen setup with an Elo Backpack

> Configure the LG touchscreen shown in this guide, connect its HDMI and touch ports, then complete Elo Backpack setup.

Configure your **LG touchscreen** before completing the Elo Backpack setup.

> [!NOTE]
>
> These instructions apply to the LG display and Elo Backpack configuration shown below. If the controls or ports differ, contact [Rocket support](https://rocketalumnisolutions.mintlify.site/getting-started/get-support.md) before changing administrator or debug settings.

\*If the LG screen is not turning on, make sure the kill switch in the back of the screen (at bottom) is in the on position.

## STEP #1

Complete the initial LG screen setup

![LG initial setup with Start highlighted](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-1.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=0b3a42024c10f9258eb3810152d94912)

1\. Click **Start**

![LG network setup with Set up offline highlighted](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-2.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=72ca7ace23fcdff8d31e467016aca2cd)

2\. Click **Setup Offline**

![Google services switches highlighted during LG setup](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-3.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=75a404c6ad94a7cbcac134f0c3b0d690)

3\. Select Date & Time\
\
4\. Disable all Google services

![Skip screen lock confirmation during LG setup](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-4.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=e661cddf2194a478188f0159a06c75e6)

5\. SKIP **Set a Pin**

![Traditional navigation selected on the LG touchscreen](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-5.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=2233afe21aa06fe166482755a5217cad)

6\. Select **Traditional Navigation**

![LG notification panel and administrator settings](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-6.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=a8f3cb176ad805426e36fb7568b634df)

7\. Select your country + accept terms of use\
\
8\. Swipe down from the top of the screen and select the GEAR icon on the bottom\
\
9\. Go to Administrator and **Enable Administrator\
**10. Set a password\
11\. Select **Startup & Shutdown\
**12. Disable **Auto Power off**

## STEP #2

Remove the wifi indicator at the top of the screen

![Floating indicator at the top of the LG screen](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-7.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=d40c16c32fe15f246f0197f1cfef5fb7)

1\. Click on the icon

![LG screen-sharing interface with Menu and Settings highlighted](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-8.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=b75cbe92620020eed31ca97b219abc26)

2\. Select “View the main interface”\
\
3\. Agree to “User Agreements\
\
4\. Select Menu, then Settings

![Floating window size setting with Close selected](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-9.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=cacdf0d34feb72a2023ca12a18455dd3)

5\. Scroll down until you see “Floating window size” and change it from Normal size to **Close**

## STEP #3

On the remote, press INPUT then 1,3,7,9 in quick succession to access Debug Menu

(this may take a couple of tries)

![LG App Setting menu with touch menu and sidebar disabled](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-10.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=a415db756dae4e18715269612a5df560)

1\. Go to **App Setting**\
\
2\. Turn** Swift TouchMenu** from ‘OPEN’ to ‘OFF’\
\
3\. Turn **Sidbar Enable** from ‘OPEN’ to ‘OFF’

![LG Machine Setting menu with HDMI 1 as the forced startup source](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-11.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=76fa37af73a5b88d4bc96c9701988843)

4\. Go back and select **Machine Settings**\
\
5\. Turn **Force startup source** to ‘HDMI 1’

![LG System Setting menu showing power, signal and embedded OS options](https://mintcdn.com/rocketalumnisolutions/5IQjlY--arQvN3gU/images/setup/hardware-guide/lg-screen-12.avif?fit=max\&auto=format\&n=5IQjlY--arQvN3gU\&q=85\&s=834061731a613846e73641f6c23a7554)

6\. Go back and select **System Settings\
**\
7\. Turn **Power **to** **‘Last’\
\
8\. Turn **No signal poweroff** to ‘OFF’\
\
9\. Turn **Embedded OS Enable **from ‘OPEN’ to ‘OFF’ (\*THIS WILL REBOOT THE SCREEN)

## STEP #4

Plug the Elo Backpack into** HDM1** and **TOUCH1** ports on the right side of the screen.

## STEP #5

Complete Elo setup steps [HERE](https://rocketalumnisolutions.mintlify.site/setup/elo-backpack.md)


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