> ## Documentation Index
> Fetch the complete documentation index at: https://rocketalumnisolutions.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Use only this public Rocket Alumni Solutions Help Center content for customer-facing answers.
> Cite the Help Center page URL supporting each material claim.
> Keep hardware guidance scoped to the exact device or player model named in the source.
> If the documentation does not support a safe answer, direct the customer to support@rocketalumnisolutions.com.
> Never expose credentials, private customer data, internal diagnostics, or unreleased behavior.

# Add and edit photos

> Add profile and gallery photos, remove backgrounds, describe images for screen readers, and fix common image problems

Use the highest-quality original you have. Avoid screenshots or images copied from documents when an original file is available.

Looking for something else? See [add videos](https://rocketalumnisolutions.mintlify.site/content/videos.md), [add 3D models](https://rocketalumnisolutions.mintlify.site/content/3d-models.md), or [manage the Media Library](https://rocketalumnisolutions.mintlify.site/content/media-library.md) to organize, replace, download, or restore files.

## Add a photo to a profile

1. Open the target profile.
2. Select the **Media** tab in the editing bar on the right.
3. Use **Main Photo / Headshot** for the primary portrait.
4. Use **Add Photos and Videos** for action shots or supporting media.
5. Review the image on the profile and its folder card.

You can also ask [Rocket Assistant to help with this](https://rocketalumnisolutions.mintlify.site/getting-started/rocket-assistant.md).

## Add the same gallery photos to several profiles

1. Open the first target profile and select the **Media** tab.
2. Select **Add Photos/Videos** and choose the intended photos from the Media Library, or upload the originals.
3. Review the gallery and keep any existing photos you still want.
4. Repeat for each target profile, selecting the same Media Library photos.

Gallery photos are supporting media; adding them does not change **Main Photo / Headshot**. Check each profile so every intended photo appears on every intended profile.

If **Add Photos/Videos** is missing because the profile uses **Classic Dark**, [change the profile page layout](https://rocketalumnisolutions.mintlify.site/content/profiles-and-teams.md#change-a-profile-page-layout) to **Automagic**, then return to **Media**.

You can also ask [Rocket Assistant to help with this](https://rocketalumnisolutions.mintlify.site/getting-started/rocket-assistant.md).

## Change slideshow tab labels

You can give a folder's slideshow image and video tabs your own names.

1. Open the folder containing the slideshow content.
2. Select **Text → Slideshow Tab Labels** in the editing bar on the right.
3. Enter the labels under **Slideshow Image Tab Name** and **Slideshow Video Tab Name**.
4. Open a slideshow from that folder and review its tab labels.

For labels written in another language, follow [Set content languages](https://rocketalumnisolutions.mintlify.site/getting-started/editing-basics.md#set-content-languages). The same language controls apply to other text fields.

## Add image descriptions for screen readers

**Caption/Alt Text** describes a photo for people who use a screen reader. Use a short description that explains what matters, such as “Girls' basketball team holding the regional championship trophy.”

1. In the website editor, open the page and select **Images & Videos** in the editing bar.
2. Open the media gallery and select the caption pencil above the intended image.
3. Enter **Caption/Alt Text**.
4. Select **Save**.

Choose **Decorative** for an image that adds no information, such as a background flourish. Screen readers skip it. Unchecking **Decorative** brings back the caption text.

The description and Decorative choice are shared wherever you use that media item. For a description in another language, see [Set content languages](https://rocketalumnisolutions.mintlify.site/getting-started/editing-basics.md#set-content-languages).

For missing-alt-text reminders on media thumbnails, open **Menu → Site Settings → General**, turn on **Show Alt Text Warnings**, then select **Save changes**.

## Prepare source photos of class composites or plaques

* Use JPEG or PNG.
* Start with the highest-resolution original.
* Keep names and important details inside the frame.
* Hold the camera straight in front of the plaque or class photo, rather than at an angle.
* Avoid glare and shadows so names and faces are clear.
* Include a list of names if the people in the photo are not labeled.

## Keep important words in editable text

If an image contains essential names, dates, or instructions, also type them into the page's text fields. This makes them searchable and lets tools such as screen readers read them aloud.

If a photo, video, or 3D model's caption is written in a different language from the site, [set the caption's language](https://rocketalumnisolutions.mintlify.site/getting-started/editing-basics.md#set-a-different-language-for-any-field).

## Fix common image problems

### Remove a photo's background

Use this to separate a person or trophy from the surroundings in a photo.

1. Open the photo's page in the website editor and select **Images & Videos**.
2. Open the media gallery for that photo.
3. Select **Edit image** on the photo, then **Remove background**. This can take a minute.
4. Check the preview, including the edges of the person or object.
5. Select **Save edited image** to apply the result, or **Cancel** to leave the photo unchanged.

### The image is blurry

The source may be too small, compressed, or cropped too tightly. Replace it with a higher-resolution original and check the crop again.

### The image is sideways

Rotate the original image and save a corrected copy before uploading it again. Different apps may read the file's saved rotation information differently.

### The crop is wrong

Open the profile's **Media** controls and use the available crop or positioning tool. Review both the full profile and its card.

When the original file supports a transparent background, Rocket saves the cropped image as a PNG to keep those areas transparent. Cropping a JPEG keeps it as a JPEG. If a solid background appears, check that the original image really has transparent areas before cropping it again.

## Prevent visitors from zooming or dragging photos

Turn on **Prevent Photo Zoom** to keep photos fitted in the full-size photo viewer. Visitors can still open and close photos, but cannot magnify or drag them in that viewer.

1. In the site editor, open **Menu → Site Settings → General**.
2. Turn on **Prevent Photo Zoom**.
3. Select **Save changes**.
4. Open a photo on the public site. Confirm that the zoom and reset buttons are gone and the photo stays fitted when you try to zoom or drag it.

The setting starts off and applies to this site. Turn it off and save to restore photo zoom and pan. Allow about 15 minutes for a physical touchscreen to update after the web view is correct.

This controls the full-size photo viewer. It does not change browser or accessibility zoom, PDF or Flip Book controls, 3D models, or the homepage slideshow's **Background Slideshow Ken Burns** movement.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.